Skills Careers Privacy Policy

1. Information We Collect

We may collect the following types of information from users:

1.1 Personal Information

Name, email address, and contact details when creating an account. Subscription and billing information if you purchase a subscription plan. Any information provided when contacting us via email at [email protected].

1.2 User-Generated Content

Content uploaded by users, such as text, images, and other materials.

1.3 Automatically Collected Information

IP address, browser type, device information, and usage data through cookies and analytics tools.

2. Legal Basis for Processing (NEW)

We process personal data on the following legal grounds:

• • Consent – for marketing communications and optional cookies.
• • Contractual necessity – to provide services you request.
• • Legal obligations – to comply with tax, regulatory, or legal requirements.
• • Legitimate interests – such as improving services, ensuring security, and preventing fraud.

3. How We Use Your Information

We use the information collected for the following purposes:

• • To create and manage user accounts.
• • To provide and improve our subscription services.
• • To communicate with users regarding account updates, customer support, or promotional content (if opted-in).
• • To monitor and enhance the security and functionality of our website.
• • To comply with legal obligations and enforce our Terms and Conditions.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. These technologies help us:

• • Remember login sessions and preferences.
• • Analyse website traffic and user behaviour.
• • Improve website functionality and performance.
• You may disable cookies through your browser settings, but some features may not function properly.

For non-essential cookies (analytics, marketing), we request your consent in line with GDPR/ePrivacy. You may manage preferences via our Cookie Settings tool.

5. User Account and Data Control

Users can create and manage their accounts on our platform.
You can update, edit, or delete your personal information from your account settings.
If you wish to delete your account permanently, please contact us at [email protected].

• Under global privacy laws (GDPR/CCPA), you also have the following rights:
• • Right of access to your data.
• • Right to rectification of incorrect data.
• • Right to erasure (“right to be forgotten”).
• • Right to restrict or object to processing.
• • Right to data portability.
• • Right to withdraw consent at any time.

6. Sharing and Disclosure of Information

We do not sell, trade, or rent users' personal data. However, we may share information:

• • With third-party service providers assisting in website operation, payment processing, and customer support.
• • If required by law, such as responding to legal requests or enforcing our policies.
• • In case of business transfers, such as mergers or acquisitions, with appropriate data protection measures.
• For international data transfers, we ensure safeguards such as Standard Contractual Clauses or equivalent protections when data is moved outside Sri Lanka.

7. Data Security Measures

We take reasonable security measures to protect your personal data from unauthorised access, alteration, or loss. However, no online platform is 100% secure, and users should take precautions when sharing sensitive information online.
We use encryption, access controls, and regular security audits to strengthen protection of personal information.

8. Data Retention (NEW)

We retain personal data only as long as necessary for service provision, legal compliance, or resolving disputes. Inactive accounts and unnecessary data are deleted or anonymized after a defined retention period.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their policies before sharing any information.

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us for removal.
To align with global standards, our services are not directed to children under 16, and parental consent is required where applicable.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: 📧 Email: [email protected]